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Water Heater Repair in Chattanooga, TN

Tell us what your water heater is doing, and a licensed contractor who covers Hamilton County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Hamilton County water heaters work through a lot of cold mornings

From December through February, nights here average 32°F. Water coming into the tank is cold too, so the unit runs longer to bring it up to temperature. That extra runtime wears on the heating element in an electric water heater and on the burner assembly in a gas one.

Hamilton County has also seen 117 damaging wind events and 31 winter storms over the past ten years, and in Tennessee, 20% of households went at least 24 hours without power in 2024. A power cut shuts down an electric water heater until service returns. Most units come back on by themselves once the power does, but if yours does not, the thermostat or heating element may be the reason.

32°F
the average winter night, and colder incoming water means longer heating
7 months
October through April, the months homes here need heat
20%
of Tennessee households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small single-story house showing interior rooms with furniture, a kitchen and bathroom fixtures, a large cylindrical water heater with a tall flue pipe rising through the dark shingled roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $280 a year off hot water for a typical Tennessee home.

  • A heat pump water heater$110 a year
  • An older electric water heater$390 a year

Estimates for a typical Tennessee home, compared with an older unit built to the federal minimum, from EIA household energy data and Tennessee fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Most of the time this means the tank itself has rusted through, and a rusted tank cannot be patched or sealed. It also might not be the tank at all. A failed drain valve, a loose fitting, or a pressure relief valve letting go can all look like a leak from the bottom. Shut off the water and power to the tank and have a contractor look at it before you replace anything.
Why won't the pilot light on my water heater stay lit?
The most common reason is a worn thermocouple, the small part that senses the flame and keeps gas flowing to it. When it wears out, it shuts the gas off even though the pilot is lit. A dirty pilot orifice or a draft near the pilot can cause the same thing. This is a gas part, so have it checked rather than relighting it over and over.
Can a tankless water heater be repaired?
Yes, most tankless water heater problems are repairable. Mineral buildup on the heat exchanger, a failed igniter, or a clogged inlet filter are common issues a contractor can fix without replacing the unit. A contractor can open the unit up, find which part failed, and tell you whether it is worth repairing or has reached the end of its life.